Worcester County Jail Overview
The Worcester County Sheriff's Office operates the Worcester County Jail & House of Correction in West Boylston. WCSO describes its mission as the control, custody, and care of pretrial detainees and inmates sentenced to 2 1/2 years or less. That sentence limit is the key lookup boundary. A person held on bail, awaiting arraignment, awaiting trial, or serving a short county sentence may appear in the county jail system. A person sentenced to longer state-prison time belongs in the Massachusetts Department of Correction path instead.
The West Boylston facility opened in 1973 after the county jail's older history in Worcester's Lincoln Square. WCSO says the institution has roots that go back more than 300 years, and the current facility has capacity for over 1,000 inmates with more than 600 correctional officers and civilian staff. The public roster is not the full jail file. It is a custody lookup and housing pointer, while formal charges and court dates are checked through court records.
The Mass.gov Worcester County Jail location page publishes the official location listing for the West Boylston jail.
The location page is useful for confirming the facility name, address, and phone before travel or a records request.
Worcester County Jail Population
WCSO's public materials support a cautious population summary. The office states that the West Boylston facility can house over 1,000 inmates. Census 2020 correctional-facility data cited in the research file shows 870 local jail residents for Worcester County, but that is a census count, not a live operational roster count. Mass.gov weekly count sheets are the official follow-up source for current weekly jail and state-prison counts when a precise build-date number is needed.
| Measure | Figure | Source |
|---|---|---|
| Facility capacity | Over 1,000 inmates | WCSO About page, inspected June 17, 2026 |
| Local jail population | 870 | Census 2020 correctional-facility data cited in research |
| Staffing | Over 600 officers and civilians | WCSO About page |
Look Up Worcester County Jail Inmates
The correct online starting point is the official WCSO Inmate Look-Up. It searches Worcester County Jail custody by first name, last name, both names, or inmate number. Result columns visible on the public search page include Inmate Number, Inmate Name, Date of Birth, Block, Cell, and Details. The Details control may add more public information for a live result, but the research did not capture a full profile page.
- Open the WCSO Inmate Look-Up and search by first name, last name, or both.
- Use the inmate number or MSA number when it is known from jail mail, court papers, or a prior phone call.
- Compare date of birth, block, and cell before assuming that a same-name result is the right person.
- If no jail result appears, check the WCSO Police-to-Citizen Recent Arrests page, call the jail, or use the public-records channel.
| Field | Use | Notes |
|---|---|---|
| First Name | Name search | Use with last name for common names. |
| Last Name | Name search | Try spelling variants if no result appears. |
| Inmate Number | Identifier search | Related to the MSA number used for mail. |
| Details | Expanded result | Open only after confirming the row fits the person. |
For a broader explanation of roster fields, booking records, and state or federal fallback searches, use the Worcester County jail inmate records page.
Worcester County Jail Contact
Custody status, housing questions, property pickup, and records requests do not all use the same contact path. The main jail number is the first phone path for live custody questions. The public-records officer is the formal route for booking sheets, older jail records, and records that are not shown on the active roster.
Worcester County Jail & House of Correction
5 Paul X. Tivnan Drive
West Boylston, MA 01583
508-854-1800
Receiving and housing questions: ext. 2222
Public Records Access Officer
Worcester County Sheriff's Office and House of Corrections
5 Paul X. Tivnan Drive, West Boylston, MA 01583
508-854-1983
WCSOPRR@sdw.state.ma.us
Worcester County Jail Visits
WCSO's visitation page says inmates may receive up to three visits per week and may list up to seven approved visitors. A visitor who is not on the inmate's approved list will not be admitted. Visitors sign in, complete a Request to Visit Inmate Form, show current photo ID, disclose personal effects or medication, and pass through metal detection. Only two visitors may be in the visiting room for one inmate at one time.
The facility also uses video visits through Securus for approved visitors. WCSO says family and friend video sessions are recorded and monitored, and sessions may be denied, canceled, or ended for misconduct. Visitor rules include dress-code limits, restrictions for people with open cases, parole, probation, certain prior jail visits, or co-defendant status, and documentation rules for minors.
| Visit Type | Schedule or Access | Requirements |
|---|---|---|
| In person | Use the official WCSO visit schedule link | Approved list, photo ID, form, metal detector, dress code |
| Video | Scheduled through Securus | Approved visitor only, recorded and monitored |
| Attorney | Confirm with the facility | Attorney rules are separate from family visits |
Note: Confirm the current visit schedule and approval status with WCSO before traveling to West Boylston.
Worcester County Jail Mail
The WCSO mail, funds, phone, and property page gives unusually specific mail rules. Mail must use the individual's name and inmate MSA number. Correspondence must be in black ink, blue ink, or non-colored pencil on white lined paper. Envelopes must be pure white and cannot use labels, tape, adhesives, or stickers, other than postage removed by Mail Room staff.
Non-privileged incoming mail is photocopied for security. The photocopy is delivered to the inmate, while the original is held for 30 days and then destroyed. For funds, WCSO uses Access Corrections for online and phone deposits, allows money orders by mail, and provides a MODS lobby kiosk. Phone accounts are set up with Securus. Massachusetts law also limits commissary prices in state and county facilities under G.L. c. 127, Section 171.
| Service | Worcester County Jail Detail |
|---|---|
| Mail address | Individual's name, inmate MSA#, Worcester County Jail & House of Corrections, 5 Paul X. Tivnan Dr., West Boylston, MA 01583 |
| Lobby deposits | MODS lobby kiosk, cash, debit, or credit, daily 7:00 AM to 10:00 PM |
| Online deposits | Access Corrections |
| Phone deposits | 866-345-1884 |
| Phone account | Securus, 800-844-6591 |
Worcester County Jail Intake
A Worcester County arrest may start in a police lockup, at court, or with another law-enforcement agency. If the person is not released, cannot post bail, is ordered held, or is serving a county sentence, WCSO intake creates or updates the custody record used by the inmate lookup. Intake generally includes identity checks, property collection, classification, medical and mental-health screening, phone and mail setup, and housing assignment.
Bail is handled through a separate WCSO process. The posting bail page says bail is posted daily at 5:00 PM in the Main Jail Lobby and is cash only. WCSO also says pretrial inmate funds can be used for bail only when the account has the full bail amount, with no split account distributions. Holds, warrants, probation matters, federal cases, or immigration detainers can still affect release.
The jail record and the court record should be checked together when a release question is urgent. The roster can confirm current custody and housing, while the court docket can show arraignment events, charge status, defaults, or later dispositions. A dismissed charge, amended complaint, or nolle prosequi in court does not always update a jail record at the same moment. Custody staff and the clerk's office answer different parts of the same case.
About Worcester County Jail
WCSO has several program and conditions sources that matter for facility users. Official navigation lists inmate rehabilitation programs, educational programs, Substance Abuse Treatment Opportunity Program, re-entry and reintegration, and community outreach. WCSO also reports an inmate-run organic farm that harvests more than 40,000 pounds of produce each year for local food pantries.
Public oversight material includes WCSO's PREA and documents page and a Massachusetts State Auditor review of healthcare and inmate deaths. The audit context cited in the research included initial mental-health assessment standards under county correctional health-care regulations. These sources do not replace live custody confirmation, but they help explain why a county jail record may connect to classification, health screening, program placement, or special management rules.
Public-records requests are the fallback when a booking sheet, older custody record, or booking-photo question is not answered by the active inmate lookup. WCSO's records page cites Massachusetts public-records law and lists the Records Access Officer by mail, phone, and email. Requests should identify the person, date, arresting agency if known, and the specific record sought so the office does not have to guess which jail file is being requested.
Note: Roster status, visits, bail, and release can change quickly, so confirm with WCSO before travel or payment.